Terms of Service

These terms govern your use of the StudioVector website, waitlist, dashboard, AI agent and MCP server (the “Service”), provided by 22 Labs (“we”, “us”). By joining the waitlist or using the Service, you agree to these terms and our Privacy Policy. If you use the Service for a business, you agree on its behalf and confirm you can bind it.

The waitlist

Joining the waitlist doesn't guarantee access. We invite studios in batches and may change the features, plans or prices described on this site before launch.

Your account

Keep your login secure and your details accurate. You're responsible for activity under your account, including by team members you invite.

Connecting Mindbody

You may only connect Mindbody sites you own or are authorized to manage, and you must have the right to share their data with us. Your use of Mindbody remains subject to Mindbody's own terms. Mindbody is a trademark of Mindbody, Inc.; StudioVector is independent and not affiliated with or endorsed by Mindbody.

AI answers

The AI agent and MCP tools can make mistakes. Answers are provided for information only; check important figures in Mindbody before relying on them for financial, staffing or client decisions.

MCP access and changes

Access through our MCP server is read-only unless you explicitly allow changes. If you allow an AI tool to make changes to your Mindbody site, such as bookings or client records, you're responsible for those actions and for the third-party AI tools you connect.

Plans, tokens and billing

• Paid plans are billed monthly or annually in advance and renew automatically until cancelled.
• Each plan includes a monthly token allowance and a location limit. Unused tokens don't roll over to the next billing period.
• When you reach your allowance, requests pause until you top up (where available), upgrade or your allowance resets. We never charge you for usage you didn't choose.
• You can cancel anytime; your plan stays active until the end of the paid period. Fees are non-refundable except where the law requires otherwise.
• We'll give you at least 30 days' notice before changing the price of your plan.

Acceptable use

You agree not to:

• access data or Mindbody sites you aren't authorized to use;
• use the Service to break the law, send spam or infringe anyone's rights;
• probe, overload or bypass the Service's security, usage limits or metering;
• resell or share access to the Service outside your organization without our permission.

Your data

You own your data, including your Mindbody data and the questions you ask. You give us permission to use it only to provide, secure and support the Service, as described in our Privacy Policy.

Our property

The Service, including its software, design and branding, belongs to 22 Labs. We give you a limited, non-exclusive, non-transferable right to use it while your account is in good standing. If you send us feedback, we may use it freely.

Suspension and termination

You can stop using the Service at any time. We may suspend or end access if you breach these terms or put the Service or others at risk. On termination, your right to use the Service ends, and we delete your data as described in our Privacy Policy.

Disclaimers

The Service, including early-access and beta features, is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose and non-infringement. We don't control Mindbody's API or third-party AI providers and aren't responsible for their availability.

Limitation of liability

To the fullest extent the law allows, 22 Labs won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim.

Changes to these terms

We may update these terms. If a change is material, we'll notify you by email or in the Service before it takes effect. Continuing to use the Service after that means you accept the new terms.

Governing law

These terms are governed by the laws of the jurisdiction where 22 Labs is established, without regard to conflict-of-laws rules.

Contact

Questions about these terms? Email contact@22labs.io.